CONTACT INFORMATION:
1601 Belvedere Road, Suite 304E
West Palm Beach, FL 33406.
Mediations will be held at this location.

(561) 598-6259 - Attorneys and Mediators
(866) 900-4254 (toll free) – Borrowers
Fax: (561) 598-6265

Plaintiff Forms

We appreciate your cooperation in this Program by working with the IT Platform and providing us with as much contact information for the borrowers as you can provide.

Liaison: If you plan to file 5 or more cases, please send the names and contact information of your liaisons to us, so that we can work with you to make this transition a smooth one.

IT Platform: Form A and the borrower’s contact information should be entered electronically through OUR IT platform. THIS SHOULD ONLY BE DONE FOR HOMESTEAD CASES.

Bulk Uploading: Our system will accommodate bulk-uploading of cases (5 or more cases at a time). The cases will need to be entered into an Excel spreadsheet in a specified format and the initial upload will be screened by our software provider. For more information, please email support@rmfmp.com or contact Rick Whitcher directly at 904-378-4449.

Fees: $400 administration fee – payable at the time Form A and contact information provided
$350 mediator fee – payable within 10 days of Notice of Mediation
Checks may be made payable to: PBCBA RMFM and mailed to above address. Please be sure to include the case name and number on the check.

Refund: $100 for foreclosure counseling, if the borrower does not proceed to foreclosure counseling.

Instructions for logging on the web-enabled IT Platform:

Authorization: Each user of this system will need to be authorized before being given access to the system. Click here to access our IT platform. Go to the upper right hand corner to Login (when you first try to login, it will be necesary to install Microsoft Silverlight which it will prompt you to do). When the login screen comes up, click on “register” and complete the information. (Note: your user name must be alphanumeric characters, with no spaces. Your password must be at least 7 characters long with at least one non-alphanumeric character.) The completed registration information will start the authorization process. Once authorized (which may take up to 24 hours), cases can be entered into the system and managed.

How to file Form A and input borrower’s contact information onto the IT Platform for a new case

General Input information: if there is an OK button at the bottom of the screen, then click it. Press the floppy disc icon to save and the green arrow to go to the next screen. Continue adding information, saving, and going forward.

Phone numbers should be entered in the xxx-xxx-xxxx or (xxx) xxx-xxxx formats ONLY.

1. After logging on, the second box on the top left-hand corner is “Forms”.
2. Click on “Forms” and go to “New Case Wizard.”
NOTE: Remember to click on the Black floppy disk in the upper left to save your information each time you enter data.
3. Fill out the Case Information page of the new case wizard, you must put a value in the Loan Number field (even if it is zero)
4. On the Address of Property page make sure to enter the County as this will be used when printing Forms.
5. On the Link to Existing Plaintiffs page PLEASE search for the Plaintiff before entering a new one. You can do this by putting any part of the Plaintiff’s Company name in the search box and clicking search. If the proper Plaintiff and Representative are in the search list then highlight that record and click Add this Plaintiff. The Plaintiff company will now be shown on the right as being selected.

If the proper Plaintiff and Representative does not show up in the search list then click the Green arrow to go to the next screen. On this screen you can enter a new record for the Plaintiff and Representative.

Follow the same procedure as in step 5 above to select or enter the Lawyer for the Plaintiff.
6. On the Defendants Screen of the New Case wizard, enter the Defendants of the case. Make sure to select BORROWER from the dropdown field for the Primary Borrower and CO BORROWER for any CoBorrowers. When entering a new Defendant, you can copy the address from the subject property by clicking Copy Address. Clicking Copy Borrower will copy the Borrowers address to any Defendant record.
7. Follow the same procedure as in step 5 above to select or enter the Lawyer for the Defendant. If there is not one then click the Green arrow to move on without entering anything.
8. When you reach Confirm New Case wizard, make sure to Click on Enter Form A Questions. Double click on the box to the right of the question to select Yes or No for each question.
9. When you are done you can print Form A which can be filed with the Court. Be patient and let the form be generated and for the printer selection screen to appear.

If you stop in the middle of the wizard, you can start up the wizard for your case again by doing the following:
1. Click on Database and then go to Cases
2. Search for respective case and highlight it.
3. Click on the Case details icon at the top of the screen
4. Now you can click on the Magic Wand at the top right to start up the case wizard for this case.
5. Any information you have already entered should be should be displayed as you move through the wizard and you can pick up where you left off.

Uploading Documents into a Case file: If you would like to upload an attachment for Form A (for a long list of Plaintiff representatives, for example) or upload other documents, such as Exhibits 7 or 8, or Plaintiff’s responses to requests for documents, return to the case through the case Database. Click on Database, select Cases, and then search for the particular case. Once you open the case details, in the bottom right hand corner, there is a blue box that states “Select files to upload”. Click on the “browse” button and then locate the document to be uploaded and upload it.

How to search for a case in the database: Once you are in the case database, you can search for the case by case number or primary defendant name. Next to both of these fields is a small funnel, click on the funnel and a search box appears. Go to the middle and select “contains” as the method of searching, then type in the name or case number. By using “contains,” you do not need to type in the entire name or case number.